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Archive
Everything published so far — deep dives, workflows, and the occasional 2 a.m. incident story.
- #Apps
The New Hire Got a Bot Instead of a Buddy
Day one used to mean a laminated checklist, a buddy who was secretly in back-to-back meetings, and the slow dread of not knowing which questions were safe to ask. Then someone wired up a bot named Sprout — and the new hire never noticed the human was missing.
- #Integrations
The Slack Channel That Closed a $2M Deal
Enterprise sales runs on email chains nobody can find, decks that go stale overnight, and champions who ghost after procurement gets involved. There's a better way — and it lives in a shared Slack channel.
- #Apps
Slack Is an Operating System (We Just Pretend It's a Chat App)
PagerDuty fired at 2:47 a.m. By 2:48, a bot had opened a war room, pulled the last three deploys, and started a post-mortem draft. All before anyone found their laptop charger.